Pronto Medico SiciliaPronto Medico Sicilia

Privacy Policy

1. Data Controller

Pronto Medico Sicilia (hereinafter "Controller") processes the personal data of users who visit the website prontomedicosicilia.com and who use the home doctor visit booking services.

2. Data collected

We collect the following personal data:

  • Identification data: name, surname, email, phone number
  • Professional data: profession, professional order, license number, specializations, curriculum vitae
  • Navigation data: IP address, pages visited, browser, session duration
  • Booking data: home address, type of visit requested, GPS coordinates for the tracking service

3. Purpose of processing

Your data is processed for:

  • Managing healthcare professional applications
  • Allowing the booking and provision of home doctor visits
  • Communicating with you via email or phone for confirmations and updates
  • Improving the service through anonymous statistical analysis
  • Complying with legal and tax obligations

4. Legal basis

Data processing is based on the consent of the data subject (Art. 6 para. 1 lit. a GDPR), the performance of a contract (Art. 6 para. 1 lit. b GDPR) and the legitimate interest of the Controller (Art. 6 para. 1 lit. f GDPR).

5. Data retention

Data is retained for the time necessary to provide the service and in any case no longer than 24 months from the last interaction, unless otherwise required by law. Candidate CVs are retained for 12 months.

6. Data sharing

Your data is not sold to third parties. It may be shared exclusively with:

  • Healthcare professionals in our network to provide the service
  • Technical service providers (hosting, email, payments) acting as data processors
  • Competent authorities in case of legal obligation

7. Data subject rights

You have the right to:

  • Access your personal data
  • Request rectification or erasure
  • Request restriction of processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Data Protection Authority

To exercise your rights, write to: [email protected]

8. Cookies

The site uses technical cookies necessary for its operation. We do not use profiling or advertising tracking cookies. For more information, see our Cookie Policy.

9. Changes

This privacy policy may be updated periodically. We invite you to consult it regularly.

Privacy Policy